East Africa’s business landscape has become more dynamic and more competitive. Staying in business is a much more complicated matter than ever before. Rapid innovations have disrupted successful products and business models and pushed companies out of business, most notably, due to competition; whereas most banks have adopted mobile and agency banking as new models to stay afloat, a shift from conventional off-the-counter service.
Managers are not only under constant pressure to sustain current growth performance, but also to improve margins, reduce costs, improve products and grow market share innovatively and strategically. Read more. Source | The Exchange