The majority of financial institutions in the country are currently transitioning from traditional ways of doing business to technology-based ones. More technology-driven products and services are also being introduced as technology advances. The advance in technology has enabled financial services providers to roll out more innovative business approaches and models that have helped them reach more customers and give them new experiences.
New products, including cross-border mobile money transfers, e-government payment facilities and e-savings services by telecoms, among others, have been rolled out, pushing banks to come up with more strategic interventions to stay relevant and competitive. Read more. Source | New Times